Bath & Body Works coupon issue resolved?
Applied a “buy one, get one free” coupon at checkout, but final total didn’t reflect either free item or discount. An email to support was sent via the website form, yet no reply came through and payment went through unaltered. Has anyone experienced a similar pricing error and eventually received the correct billing? I’d really appreciate knowing what step prompted attention.
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I encountered that same pricing glitch during a cart checkout. I tracked down the Bath And Body Works phone number, placed a call. With the order number, coupon code, and store location handy, I informed the agent that my online form submission was ignored. That allowed them to immediately see the purchase and apply the free item discount retroactively. They also emailed me a refund for the overcharge within minutes. Choosing to call directly and referencing all relevant details triggered swift resolution, transforming a frustrating purchase into a smooth fix.